2018 Seminar Series: Core Values for Client Relationships

Core values are more than just “something that’s meaningful to you”. They are the guiding principles that dictate one’s behavior and action. This high-energy, interactive session teaches participants the tools and skills to identify other's core values by:

• Listening to what people are saying, and not just the words they use
• Seeing personal and environmental cues that can indicate expression of core values
• Inquiring about values with positivity, respect, and acceptance

• Use values with intention to develop stronger client and team relationship
• Identify strengths and potential pitfalls of some common values
• Leverage values to prevent or resolve conflict